Company details are confidential
Based in Karlsruhe
Desktop Support Engineer
- Desktop Support+1XXXX
- CertificationsLinuxCisco+3XXXX
- Karlsruhe, Baden-Württemberg, Germany
- Desktop Support+1XXXX
- CertificationsLinuxCisco+3XXXX
- Karlsruhe, Baden-Württemberg, Germany
Company
About
Companies on the platform are looking for highly skilled Desktop Support Engineers to join their team. The ideal candidates will be responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. The salary range for this position is approximately €40,000 to €55,000+ per year, depending on experience and qualifications.
Perks & Benefits
- Work-life balance
- Competitive salary package
Vacancy
Who you are
- Proven experience as a Desktop Support Engineer or similar role
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Excellent problem-solving and communication skills
Your tasks
- Install, modify, and repair computer hardware and software
- Run diagnostic programs to resolve problems
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
- Follow up with customers to ensure issue has been resolved
- Gain feedback from customers about computer usage
Nice-to-have skills
- Certifications
- Linux
- Cisco
Work experience
- Desktop Support
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